COVID-19

Temporarily Closed

The health, safety and well-being of our colleagues, customers and communities has been our priority since the outbreak of the Covid-19 virus. We have closely followed the advice of our Government and have implemented appropriate actions to help prevent the spread of the virus in our branches.

We believe the responsible approach is to suspend trading for the next three weeks in all our branches. With immediate effect all William Hercock branches will be closed for deliveries, collections and online orders.

We aim to continue with the supply of Solid Fuel on a delivery only basis for as long as possible. Please place orders by telephone on 01664 500947.

*** Please Note – We will not be accepting cash payments for any orders, orders can be paid over the phone, by cheque, or by bank transfer ***

The situation is unpredictable and these measures have not been taken lightly. We apologise for the inconvenience caused during this period, but we will take all measures we can to support the Government in their efforts to control the spread of this virus.

We will keep you updated on further developments and will announce when branches are ready to continue for business, either as normal or with restricted services.